Frequently Asked Question

What is the cost of delivery?

Delivery is free on all our products.

What is your refund policy?

You can return products purchased from Holaflora within 30 days from the delivery date. If your return is accepted, we offer you 3 options:

  • Return the item for a full refund according to your original payment method.
  • Exchange your item for a different size or color.
  • Replace a wrong or defective item.

What are the estimated delivery times?

The delivery time is 4 to 8 days (excluding weekends and public holidays), including 1 to 2 business days for order processing and 3 to 6 business days for transit time.

How can I contact you?

Our team is available during our regular contact hours:
Monday to Friday:From 9:00 AM to 6:30 PM (GMT).
Email:contact@domoner.com
Phone :+44 745-063-0554