Shipping policy
At domoner.com, we prioritize delivering your orders quickly and seamlessly to ensure a delightful shopping experience. Below, you’ll find all the details about our order processing and shipping procedures to keep you informed every step of the way.
Order Processing and Delivery Timelines
We know you’re eager to receive your purchase, and we work diligently to get it to you as soon as possible. Orders are typically processed within 1 to 4 business days before being handed over to our shipping partners. During high-demand periods, such as holidays or major sales, processing times may vary slightly. We’ll keep you updated on your order’s progress throughout the fulfillment process.
Shipping Destinations
At this time, we offer shipping exclusively within the United Kingdom.
Delivery Timeframes
We are dedicated to ensuring timely delivery of your orders. Here’s what you can expect:
- Order Processing: Orders are processed within 1 to 4 business days from the purchase date. During busy seasons or promotional events, slight delays may occur, but we’ll notify you promptly if this happens.
- Shipping Time: After processing, standard delivery typically takes 5 to 10 business days to reach your address. Please note that we do not ship to military addresses.
- We offer free shipping on all orders.
If you need your order by a specific date for an event or celebration, please contact us. Our team will help you select the best shipping option and confirm product availability for prompt dispatch.
Shipping Partners
We partner with trusted carriers to guarantee safe and timely deliveries. Our domestic shipping is handled by Yanwen, UPS, and USPS, while FedEx manages any international shipments when applicable.
Tax Information
All product prices and shipping fees include applicable taxes, ensuring no unexpected costs at checkout.
Multiple Address Shipping
Currently, we do not support shipping to multiple addresses within a single order.
Order Tracking
Every order comes with a tracking number for your peace of mind. If you experience any issues with tracking or delivery, please follow these steps:
- If your tracking indicates delivery but you can’t find your package, contact your local post office or carrier with your tracking number for assistance.
- Track your order directly on our website at: https://domoner.com/pages/track-your-order
Have additional questions or need support? Visit our Contact page or explore our FAQ section for answers to common inquiries. We’re here to assist!
- Email: contact@domoner.com
- Hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT)